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Lüm Mobile is 100% self-serve online.
We don't have storefronts or call centres, which means we pass the savings onto you!
Say good-bye to monthly bills.
You pay upfront and enjoy hassle free service for the length of your membership.
Always full-speed data.
You get the best speed all the time because we never throttle or slow down your data.
Bring Your Own Device
The new way to do wireless means you bring the phone, we bring the data. Don't have a phone to bring? We've got tips to make it easy.
Saskatchewan Only
Right now, you must live in Saskatchewan and have a local address to sign up for Lüm.
DIY To Get Started
Get started with Lüm in 5 easy steps! Once you create your myLüm account, we'll walk you through, step-by-step.
Step
1
Check Your Phone
Use your phone's IMEI to check compatibility with our network and make sure it hasn’t been listed as lost or stolen. You can find your phone's IMEI number by dialing *#06# (15-digit number).
Step
2
Sign Up
Download the Lüm Mobile app or click Sign Up to create your myLüm account to get started.
Step
3
Choose eSIM or SIM Card
eSIM is a digital SIM that works like a physical SIM card. That means you can Lüm right away! No waiting for a SIM card to be shipped to you. Not sure if your phone is eSIM compatible? We'll double-check for you when you start the sign up process.
If you need a physical SIM card – don’t worry! We’ll ship you one for free with Canada Post, and it will be delivered in 1 to 3 business days.
Step
4
Choose Plan
Choose your membership length, your data bucket, and add-ons. The longer you Lüm, the more you save!
The data bucket you choose is for your entire membership length, but don't worry, you can always add more if you need it!
Step
5
Activate Online
With an eSIM, you can activate your account and start using Lüm right away.
If you ordered a physical SIM card, you can activate it as soon as it arrives.
Once you have your eSIM or SIM card, go to lum.ca/activate.
Bring your phone number or select a new one!
- You can bring almost any Saskatchewan number to Lüm from most providers
- The online process to activate will take you through the steps to move your number over
- You’ll need your account number for your current carrier
- Don't cancel your account with your old provider before this - when your number is switched to Lüm, it'll automatically cancel your old account.
Find help for activating your eSIM or SIM card
Link Multiple Accounts
Manage your kid's, partner's or parent's accounts from one convenient place. You choose how much control they have over payments and changes. Each member has their own data and add-ons and will still purchase their own services.
You can link a brand new or an existing member's account to yours in myLüm.
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Join the Help Community
Help is always available online!
- Check out our FAQs
- Chat with Lümbot
- Find answers from other Lüm members in the Member Forum
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Change Membership
Changing your membership is easy! You can preschedule your membership change for when your current membership runs out in your myLüm app. For ultimate convenience and uninterrupted access, set your account to automatically renew your membership.
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