Coverage Map | Lüm Mobile

We've Got You Covered

Our network is the same as SaskTel covering 99% of Canada and is now even faster, with 5G speeds on all plans. This means lightning-fast speeds and an ultra-reliable connection.

LTE LTE-A

5G

Covers 85% of Saskatchewan including most cities, major highways, and rural and resort communities. 5G is available in most cities across Canada and along major highways, except in Nunavut, Northwest Territories, and Yukon.

LTE

Covers 99% of the Saskatchewan population. LTE is part of a larger nationwide network for Canada-wide coverage.

LTE Advanced (LTE-A)

Provides greater stability and performance, with download speeds up to 2.5 times faster than LTE.

Voice over LTE (VoLTE) - now here!

Provides VoLTE capable phones with high-definition calls, faster connection times and improved battery life.

International Calling

Stay connected with international friends and family by using calling or messaging apps like WhatsApp. Traditional phone calls and texts can be made within and to Canada, the U.S., and Mexico.

Coverage While You Travel

Headed to the U.S. or Mexico? Lüm uses AT&T’s LTE network across the U.S., automatically switching to 4G outside the LTE coverage area. Older devices still using the 3G network may experience issues making phone calls in the U.S. Check out this FAQ article before travelling to confirm your phone will work.

Travelling to other international destinations? You can still take your Lüm phone and explore other ways to use mobile service, like buying a SIM card from the international location you are travelling to or using Wi-Fi.

Terms & Conditions

Plans

Travel Data

You can purchase Travel Data to roam in the U.S. and Mexico where service is available. Data purchased for Canada cannot be used in the U.S. and Mexico Travel Data:

may only be used outside of Canada;
cannot be transferred to the Canada data balance; and
is non-refundable.

Every time you talk, send a message, or use data, the applicable cost is deducted from your Travel Data balance. Outgoing text messages are deducted from the data balance at a rate of 1 MB per message. All incoming and outgoing calls are deducted from the data balance at a rate of 1 MB per minute. MMS messages are deducted from the data balance based on the actual size of the picture or video.

The Talk & Text add-on does not include calls made and messages sent while roaming outside of Canada.

Travel Data cannot be set to auto-pay.

If you purchase $100 in Travel Data in any 30-day period, you will be required to consent to purchases over $100.

Getting Started

Eligibility for Service

Customers must reside in Saskatchewan and have a billing and shipping address within the province to sign up for the Service.
You must bring your own phone.
Your phone and its software must meet minimum Lüm network standards. Our network standards will be updated sometimes, and you may no longer be able to use the service without - upgrading your software or phone.

Coverage

Service Area and Coverage Details

You can use the Service within Lüm’s coverage areas in Saskatchewan or areas served by companies with whom we have roaming agreements in the rest of Canada.
You can call and text numbers in Canada, the U.S., and Mexico. You cannot receive international calls and text messages from countries other than Canada, the U.S., and Mexico. The U.S. includes Alaska, Hawaii and the country of Guam.
Roaming is available in the U.S. and Mexico where Lüm has agreements with roaming partners. Coverage areas, and the connectivity in these areas, will depend on the availability of network facilities which is subject to change from time to time, without notice.

Fair and Appropriate Use

Lüm Mobile services are meant to be used primarily within Saskatchewan. If more than half of your data usage on an ongoing basis is occurring outside of Saskatchewan, Lüm Mobile reserves the right to limit your data, the amount of data transferred, deny, suspend, or terminate the service or any part, component, or feature thereof, without notice, to anyone believed to be using any Lüm Mobile wireless service or feature in any manner that adversely impacts Lüm Mobile.

Network Operation, Details & Limitations

Speeds are limited by environmental factors including tower locations, distance from cell sites, network congestion, tower hand-offs, and phone used.

Got Questions?

Our FAQ has got you covered with all the answers and info you need. Or hop into the forum, where you can ask anything and swap tips and tricks with other members!

Member Forum FAQs